Language Assist When participants are speaking across languages or a phrase is unclear, provides a quick clarification or translation to keep everyone aligned.
General KnowledgeGeneral
Resource Parser Surfaces the most relevant content from your uploaded resource library in real time — meeting context matched to your knowledge base automatically.
Resource LibraryGeneral
Genius Your always-on general knowledge AI. Answers any question that comes up in the meeting using broad world knowledge and reasoning.
General KnowledgeGeneral
Fact Check When a claim is stated confidently that appears inaccurate or outdated, quietly flags it with the correct information and a source so it can be addressed gracefully.
General KnowledgeGeneral
Instant Answers Monitors the conversation for direct questions and surfaces a precise answer the moment one is asked — no prompting needed.
General KnowledgeGeneral Auto-addAcronym & Jargon Decoder When an acronym or industry term appears that may be unfamiliar, instantly surfaces a plain-language definition so no one is left behind.
General KnowledgeGeneral
Intent Captured Detects when a participant expresses a clear intent, commitment, or request and surfaces it as a flagged action item before the moment passes.
General KnowledgeGeneral Auto-addPresentation Coach Monitors your delivery in real time — pacing, filler words, clarity — and surfaces a brief coaching cue when a pattern worth correcting appears.
General KnowledgeGeneral Auto-addQuestion Dodge Catch When a direct question was asked and the response didn't answer it, flags the dodge and suggests a polite redirect to get the actual answer.
General KnowledgeGeneral
Value Selling When the conversation drifts to features or price, surfaces the business outcome and ROI framing from your resource library to re-anchor on value.
Resource LibrarySales Auto-addObjection Handling When a prospect raises an objection, instantly surfaces the approved reframe or response from your playbook — before you have to improvise.
Resource LibrarySales Auto-add
Competitor Mentioned When a competitor is named, surfaces your approved battle card — differentiators, landmines, and the recommended response — from your resource library.
Resource LibrarySales Auto-addGive/Get Guardrail When concessions are being made, surfaces approved give/get trades so every discount or accommodation is exchanged for something of value.
General KnowledgeSales Auto-addPass the Mic When you've been speaking for too long without a check-in, cues you to pause and re-engage the prospect with a question.
General KnowledgeSales Auto-addBuying Signal Advance When the prospect signals interest or intent, surfaces the recommended next step to advance the deal — before the moment cools.
General KnowledgeSales Auto-addNew Stakeholder Mentioned When a new name or role is mentioned, flags it and suggests the qualifying question to understand their influence on the decision.
General KnowledgeSales Auto-addChampion Builder When the prospect shows signs of internal advocacy, surfaces the language and framing to help them sell internally on your behalf.
General KnowledgeSales
Jargon Translator When the prospect uses internal jargon or acronyms, surfaces a plain-language interpretation so you can mirror their language accurately.
General KnowledgeSales
Mirror & Reframe When the prospect states a concern, suggests a mirrored reframe that validates their view while redirecting toward a productive outcome.
General KnowledgeSales
MEDDPICC Signal Spotter When the prospect's utterances contain a MEDDPICC element, flags the letter, paraphrases the evidence, and suggests the qualifying follow-up.
General KnowledgeSales Auto-add
MEDDICC Signal Spotter When the prospect's utterances contain a MEDDICC element, flags the letter, paraphrases the evidence, and suggests the qualifying follow-up.
General KnowledgeSales
BANT Signal Spotter Flags Budget, Authority, Need, and Timeline signals as they appear in the conversation — one at a time, with a suggested follow-up to qualify each fully.
General KnowledgeSales Auto-addSPICED Signal Spotter Flags Situation, Pain, Impact, Critical Event, and Decision signals — prioritizing Impact and Critical Event — with a suggested advancing question.
General KnowledgeSales
CHAMP Signal Spotter Flags Challenges, Authority, Money, and Prioritization signals — leading with Challenges — with a suggested deepening question for each.
General KnowledgeSales
SPIN Next-Question Cue Tracks the SPIN sequence and cues the next question type — Situation, Problem, Implication, or Need-payoff — with a ready-to-ask example.
General KnowledgeSales Auto-addPain Funnel Cue When the prospect states a pain, cues the next Sandler pain funnel question to go one level deeper — one question at a time, matched to how deep they've already gone.
General KnowledgeSales
Gap Selling Cue When the prospect describes their current or desired state, flags which side of the gap they gave you and suggests the question that fills in the other side.
General KnowledgeSales
Proof Point Match When the prospect mentions their industry, scale, or a specific problem, surfaces the single most relevant customer story with its headline metric from your library.
Resource LibrarySales Auto-addPricing Guardrails When discounting or pricing flexibility is discussed, surfaces approved discount bands, what requires approval, and suggested give/get trades from your resource library.
Resource LibrarySales Auto-addSecurity & Compliance Redirect When a security, privacy, or compliance question comes up (SOC 2, GDPR, PHI), surfaces the approved answer and the right artifact to offer from your resource library.
Resource LibrarySales
Risk Language Flag When the customer uses language signaling dissatisfaction, confusion, or churn risk, flags it and suggests a de-escalation or re-engagement response.
General KnowledgeCustomer Success Auto-add
Quantify the Win When a positive outcome is mentioned, prompts you to capture the metric — so the win is documented in the customer's own words.
General KnowledgeCustomer Success Auto-addOver-Promise Guard When you're about to commit to something outside your control or SLA, flags it and suggests a scoped, defensible alternative.
General KnowledgeCustomer Success Auto-addExpansion Cue When the customer describes a pain or goal that maps to a product or tier they don't own, surfaces the matching offering and a soft one-line transition.
Resource LibraryCustomer Success Auto-addFeature-to-Goal Match When the customer states a goal or workaround that an existing feature already solves, surfaces that feature with one line on how it addresses what they said.
Resource LibraryCustomer Success Auto-addScope Creep Flag When the client requests something outside the agreed scope, flags it immediately so it can be addressed before it becomes an implicit commitment.
General KnowledgeImplementation Auto-addOwner & Date Now When a task or next step is stated without an owner or a date, cues: 'Pin it down — who, and by when?'
General KnowledgeImplementation Auto-addOutcome Before Config When the conversation goes into configuration mechanics without the business outcome stated first, cues: 'Say what good looks like before we build it.'
General KnowledgeImplementation Auto-add
Hedge Detector When someone hedges on a critical item ('should be fine,' 'probably works,' 'I think that's supported'), flags it and prompts a definitive confirmation.
General KnowledgeImplementation Auto-addDate Commitment Guard When a go-live or delivery date is about to be promised on the spot, cues: 'Don't lock the date live — name the dependencies first.'
General KnowledgeImplementation Auto-addDecide or Defer When the discussion is circling the same topic with repeated points and no decision language, cues: 'Circling — decide or explicitly defer with an owner.'
General KnowledgeInternal Auto-addOwnerless Action Flag When an action item is spoken without an owner attached, cues: 'That has no owner — name one before moving on.'
General KnowledgeInternal Auto-addSoft Disagreement Catch When someone expresses hedged pushback ('I guess that could work...', 'maybe, but...') and the group is moving past it, flags the signal so it can be surfaced.
General KnowledgeInternal Auto-addVoice Balance When a single speaker has dominated the transcript window with no contributions from others, cues a check-in to re-engage quieter participants.
General KnowledgeInternal Auto-addTangent Flag When the discussion jumps to a clearly unrelated topic mid-thread, cues: 'Tangent — park it or redirect?'
General KnowledgeInternal Auto-addPitch Drift Flag In a user interview, when the interviewer explains or sells the product instead of asking questions, flags the drift and cues a return to listening mode.
General KnowledgeProduct Auto-addLeading Question Catch When the interviewer asks a question phrased to confirm their own assumption ('Wouldn't it be great if...'), flags it and suggests a neutral alternative.
General KnowledgeProduct Auto-addGo One Why Deeper When the user states a surface-level pain, suggests the next 'why' question to uncover the underlying cause — one question at a time.
General KnowledgeProduct Auto-addProblem Behind the Feature When the user proposes a specific feature or solution, cues: 'Ask what they'd use it for — get the problem, not the prescription.'
General KnowledgeProduct Auto-addRoadmap Promise Guard When the user asks about future plans or timing, surfaces the approved roadmap phrasing — what is committable, what is directional, what is off-limits.
Resource LibraryProduct Auto-addFree Work Flag When the client asks for extra deliverables or advisory beyond the engagement scope, flags it so it can be scoped and priced rather than absorbed silently.
General KnowledgeProfessional Services Auto-addDeliverable Precision When a deliverable is described vaguely ('we'll put something together'), cues: 'Make it specific — format, owner, and due date before the call ends.'
General KnowledgeProfessional Services Auto-addExpectation Correction Now When the client states an assumption that is wrong or out of scope, cues: 'Correct it now, gently — it compounds if you wait.'
General KnowledgeProfessional Services Auto-addOutcome Over Method When the explanation is heavy on methodology without the client outcome stated, cues: 'Lead with what they get, not how you'll do it.'
General KnowledgeProfessional Services Auto-addCapacity Commitment Guard When the consultant is about to commit hours, staffing, or a turnaround time on the spot, cues: 'Don't commit capacity live — confirm with the team first.'
General KnowledgeProfessional Services Auto-addBuild your own Every insight template is fully customizable. Write a single-sentence instruction and MagicScreen will fire it the moment the right signal appears.
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